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New Tempo

FAQs

  1. What makes New Tempo Apparel unique? New Tempo Apparel stands out with its premium activewear, specifically designed for high performance and comfort. Our apparel is crafted from a lightweight, breathable fabric blend of 59% Nylon, 26% Polyester, and 15% Spandex. This unique composition ensures that you stay cool and comfortable even during intense workouts. The fabric's moisture-wicking properties effectively manage sweat, while the anti-odor technology keeps you feeling fresh throughout your activities. Our dedication to combining functionality with comfort makes our clothing ideal for both athletic and casual wear.

  2. How do I choose the right size? Refer to our detailed size guide on each product page. If you're between sizes or need further assistance, our customer service team is happy to help.

  3. What is the return policy? New Tempo Apparel accepts returns within 7 days of receipt, provided the product is in its original condition. The item must not be washed, dry-cleaned, and all tags should be attached. If these conditions are met, you can return the product for a full refund or exchange. Sale items can not be refunded for change of mind. Return shipping methods and associated costs are the responsibility of the customer.

  4. How can I track my order? Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package's progress.

  5. Do you offer international shipping? Currently New Tempo Brand is only fullfiling the orders within USA.

  6. Are the materials used sustainable? At New Tempo Apparel, we carefully select our materials to ensure your utmost comfort. Our apparel is made from a blend of 59% Nylon, 26% Polyester, and 15% Spandex. This combination is chosen to maximize comfort, durability, and flexibility, making it ideal for both active and leisure wear. We are also committed to exploring sustainable practices in our production processes.

  7. Can I modify or cancel my order? Due to our fast order processing policy, the orders can be modified or canceled within a short window after placement. If you need to modify or cancel an order, contact our customer service team immediately.

  8. Do you have a loyalty program? Yes, we value our customers and offer a loyalty program. Sign up to earn points with every purchase, which can be redeemed for discounts and special offers.

  9. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other popular payment platforms.

  10. How do I care for my New Tempo Apparel products? Care instructions are provided with each product. Generally, we recommend washing in cold water and air drying to maintain the quality of the fabric.

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